Frequently Asked Questions

Do I need any special grease?

No, any grease you have in the gun is fine. If you are buying grease specially for it just buy general purpose.

So what if I buy a conversion and decide my current hitch back half isn’t good enough and I want to buy the rest of the hitch?

No worries we will sell you the back end of the off road trailer hitch to complete your unit so you can have a complete OzHitch.

Could you tell me the size of the nut and bolt that holds the car-side mount onto the tow-bar hitch. I want to get a socket for it but would like to know the right size to get.

You are best to get the 33mm single hex impact socket for the OzHitch nut. This works great.

What is the maximum total height of the caravan hitch?

Maximum height excluding handbrake is 98mm.

If I return a hitch are there any fees?

This really depends on the situation. It you return a hitch because for some reason you changed your mind etc there will be a restock fee. If the hitch is faulty all fees are wavered and all funds including postal are refunded.

Is the large bolt to fit the car side receiver included with a hitch purchase?

Yes all hitches come with the large connecting bolt.

When towing with the trailer unloaded on a uneven road there appears to be considerable hammering. Will the Oz Hitch be effective in preventing this?

Yes this should eradicate the hammering entirely. All parts have close tolerances and nylon type bushing so no rattles.

Do I need to grease the bushes?

Yes, the bushes on the main swivel body and the vertical pin need some grease but not a lot as they are not a spinning high velocity bush. The grease is only for a bit of lube to stop squeaking and unnecessary wear. All offroad caravan hitches need some grease.

Can I use anything other than grease?

The pin can use a spray with silicone instead of grease. This is what I personally do. So no mess on the pin and easy to wipe of and reapply when it gets dusty.

OzHitch is 75-76mm (Internal Measurements)” but my measurements on my Treg between the forks is 85-86mm!!

Yes if you notify us on purchase of the hitch that you have a Treg and require spacers we can include them for you.

Do you have local suppliers?

Most hitches are used/sent to Original equipment manufacturers OEM so are not generally sold in many accessory outlets. Better to buy on the site as we offer a 100% money back guarantee.

Are all spare parts available for the hitches?

Yes everything can be bought as a spare part. Lost pins are the most common spare to carry.

How is the handbrake fitted? I am interested in the OzHitch, but need a handbrake.

The handbrake is separate to the hitch so that it can be fitted remotely further away from the coupling. The OzHitch was designed to overcome problems with hitches being too high and fouling with doors and gates, so we made it possible to put the handbrake further away and separate to the hitch. The hitch also has the same bolt hole pattern as 2 of the OzHitch’s so if you wish it can be bolted straight to on the back.

Does the handbrake have a ratchet?

Yes the handbrake has its own onboard ratchet so it can be fitted anywhere you like.

Does the handbrake fit onto the back of the hitches?

Handbrake fits to the back of the 3.5Ton 4 bolt hitch through the same bolt holes/pattern as the hitch. Always suggest fit handbrake remotely away from hitch. This prevents door clearance problems etc.

The handbrake doesn’t fit under the big nut on the back of the 3.5T 6 bolt. What should I do?

As above I always suggest fitting remotely.

What spare parts do you recommend ?

We recommend that you carry a spare connecting pin.  These can get lost or stolen so it is worth having a spare.  If you are going on a long trip then it is also worth carrying a set of spare bushes.  Both of these two spare parts weigh very little and take up a very small amount of space.  Getting spare parts to outback Australia, is not a quick process.

Does the OzHitch work with Pajero’s rear door and low spare wheel?

Yes its perfect for Pajero’s and works a treat as the maximum height of the hitch is only 98mm high from the top side of the bolt on plate to its highest point.

Is the conversion easy to do? Can I do this conversion myself or do I need a engineer/manufacturer?

The conversion is relatively straight forward. You will need a grinder, 20mm drill bit or a large rat-tail file. Best to watch the video or read the explanation on the conversion page.

My vehicle is a 120 Series Prado with the cast Reece hitch which is narrower than the Oz Hitch. Will the OzHitch fit?

Yes… the OzHitch comes with adjustment bolts on the underside of the receiver so so you can adjust the receiver straight and also stop it from rotating.

Are the bolts for the off road trailer hitch included?

The only bolt included is the bolt to bolt down the car side receiver. The trailer side requires you to buy the bolts separately. Available under accessories on the site.

What is included in the packages and do they include the piece for the car?

Yes the OzHitch comes complete with the car side and trailer side including the bolt to attach and the connecting pin.

What campers and caravans are the OzHitch suitable for?

Our caravan hitches is suitable for all camper trailers and caravans up to 3.5 ton. Narrow internal width between drawbars use the 3.5 ton 4 bolt or if you have 100 mm or over, the 2.5 ton 4 bolt or 3.5 ton 6 bolt can be used.

Would it be ok to use 4 bolts instead of 6 for the 6 bolt hitches?

The 6 bolt unit was designed specifically with the ability to be retro-fitted with another manufacturers bolt pattern so that it is easy to exchange. Always advisable to use all the holes but quite safe to just use the 4 holes so long as 2 of the holes used are the front 2.

Can the OzHitch be fitted inverted? (upside down)

Yes OzHitch can be fitted on its side and inverted no problem. DO NOT fit the car side cradle inverted or on its side.

Do I need to remove the bushes if I weld it on?

We most definitely suggest the removal of the main shaft and bushes if you are going to weld on, as the bushes may suffer distortion or melting depending on the level of heat.

I am looking at putting a 2.5t galvanised off road trailer hitch on my boat trailer but the bolt pattern is too wide to fit on the draw bar, would you recommend the use of U bolts to secure the hitch?

No U-bolts are not designed for this and leave far to much room for error and can be quite dangerous. Much better to just weld it on.

Can the OzHitch be welded on or only bolted on?

OzHitch can be welded as they are steel cast, not iron. So welding is fine.

If I wish to return an off road trailer hitch or caravan hitch who will pay the freight?

Once the off road trailer hitch is returned, it will be checked thoroughly. If the unit was faulty, then we will pay for the return fee. However, if you simply didn’t want it for some reason, you will be required to pay the freight. This will be deducted from your purchase price as a refund.

Does the refund include the freight of the original transport/freight?

Same applies as above question

How much is the freight?

Freight is with Auspost and depending on location, freight will apply as estimated below:
Approximates below.
QLD – $15 – $22
NSW – $25 – $30
VIC – $30 – $35
ACT – $30 – $35
NT – $35 – $40
WA – $40 – $45 Remote areas can be up to $55
TAS – $40 – $45

Who do you use to send Freight?

We use Aussie post as our means of freight . Below is estimated delivery days in work days. Generally we find that most packages are delivered with 5-6 working days.  If you want a quicker delivery then check the express freight option when you do the order or give us a call.  
If you are in Adelaide you can collect.  We can also use a courier service if you have a business address.   If you want to collect or if you want us to use a courier service then give us a call and we can arrange your order for you offline.

Does the OzHitch work with Level riders on the Pajero?

Yes it does but will ONLY work with the older version of the Hayman Reese unit where:
1. Its the older version (wont work with the latest models)
2. The removable tongue with the vertical bolt holes in it is a 70mm wide welded version (this means it WONT work with the newer 50mm wide cast unit)
3. No it wont work with any other brands or manufacturers